At Your Paws First, we are committed to protecting your privacy.
This Privacy Agreement outlines how we collect, use, and safeguard your personal information when you use our pet sitting and dog walking services.
1. Information We Collect
We may collect the following types of personal information:
– Contact Information: Name, phone number, email address, and home address.
– Pet Information: Pet name, breed, age, medical conditions, veterinarian details, and care instructions.
– Emergency Contact Information: Names and phone numbers of emergency contacts.
– Payment Information: If applicable, we may collect billing details for payment processing.
2. How We Use Your Information
We use your personal information to:
– Provide pet sitting and dog walking services as requested.
– Communicate with you about appointments, updates, and emergencies.
– Ensure the safety and well-being of your pet(s).
– Process payments and issue invoices.
– Improve our services based on feedback and client preferences.
3. Information Sharing
We do not sell, rent, or trade your personal information. However, we may share information in the following situations:
– Emergency Situations: If your pet requires medical attention, we may share relevant information with veterinarians or emergency services.
– Service Providers: If we work with third-party contractors (e.g., backup sitters), they will only have access to necessary information under strict confidentiality agreements.
Legal Requirements: If required by law, we may disclose information to authorities.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission or storage is 100% secure.
5. Your Rights and Choices
You have the right to:
– Request access to the personal information we hold about you.
– Request corrections to inaccurate or outdated information.
– Request deletion of your information, unless required for legal or business purposes.
6. Updates to This Privacy Agreement
We may update this Privacy Agreement from time to time. We will notify you of any significant changes via email or by updating the “Effective Date” at the top of this document.
7. Contact Us
If you have any questions about this Privacy Agreement, please contact us at:
Your Paws First
Phone: 856-265-1302
Email: kristen@yourpawsfirstpets.com
Allentown, PA 18104